Returns & Exchanges
At Relax The Back, we want you to feel as comfortable in our apparel as you do in your own skin. If you are not completely satisfied with your purchase, you may return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached to ensure the product remains in resellable condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
